Privacy policy
Last updated on 7/10/2024
1. Introduction
This policy covers all applications, websites, and services we provide, including our mobile accounting and financial products. We refer to them as our “Platform”.
“Personal data” means any information that identifies you, like your name, email, address, phone number, financial account information, payment information, support requests, and community comments. If your data is anonymized, this notice doesn’t apply. Check our terms of use for how we handle other data.
We might update this notice occasionally. If the changes are significant, we’ll let you know, usually via email.
“Personal data” means any information that identifies you, like your name, email, address, phone number, financial account information, payment information, support requests, and community comments. If your data is anonymized, this notice doesn’t apply. Check our terms of use for how we handle other data.
We might update this notice occasionally. If the changes are significant, we’ll let you know, usually via email.
2. Who are “we”?
Simplicity Fintech Inc and its affiliates are referred to in these provisions as “looch”, “we”, or “us.”
We provide a platform (the “Platform”) that encompasses accounting, financial services, any accompanying documentation, and any updates to such software or documentation (collectively, “Software”).
We provide a platform (the “Platform”) that encompasses accounting, financial services, any accompanying documentation, and any updates to such software or documentation (collectively, “Software”).
3. What we do with your information
We want to be transparent about the information we collect and how we use it. Our main goals are to provide our Platform to you, improve the way you run your business, and make our Platform more useful and efficient. Here's what you need to know:
a. Information Collection: We gather information to deliver and enhance our Services.
b. Usage: We use the information to improve improve the way you run your business,, enhance our business operations, and make our Services smarter and more effective for you.
c. Privacy: We do not sell or share your Personal Information with third parties for their own commercial purposes without your consent.
a. Information Collection: We gather information to deliver and enhance our Services.
b. Usage: We use the information to improve improve the way you run your business,, enhance our business operations, and make our Services smarter and more effective for you.
c. Privacy: We do not sell or share your Personal Information with third parties for their own commercial purposes without your consent.
4. How we collect your data
We collect personal data in three main ways:
a. Information you provide directly: When you onboard our Platform, participate in forums, join us on social media, or contact us for support, we collect your contact information. If you choose not to provide this data, you might not be able to use our Platform.
b. Information we collect automatically: We gather information like your IP address and device type when you use our Platform or visit our websites. We also track your navigation to understand how you use our services and improve your experience. Some of this data is collected through cookies.
c. Information from third parties: Sometimes we collect data about you from public sources or trusted partners to improve our Platform and validate your information.
We process your data to:
a. Perform our agreement with you.
b. Pursue our legitimate interests, provided they don’t override your rights.
c. Comply with legal obligations.
If we don’t collect your data, some features may not be available to you.
a. Information you provide directly: When you onboard our Platform, participate in forums, join us on social media, or contact us for support, we collect your contact information. If you choose not to provide this data, you might not be able to use our Platform.
b. Information we collect automatically: We gather information like your IP address and device type when you use our Platform or visit our websites. We also track your navigation to understand how you use our services and improve your experience. Some of this data is collected through cookies.
c. Information from third parties: Sometimes we collect data about you from public sources or trusted partners to improve our Platform and validate your information.
We process your data to:
a. Perform our agreement with you.
b. Pursue our legitimate interests, provided they don’t override your rights.
c. Comply with legal obligations.
If we don’t collect your data, some features may not be available to you.
5. How we use your data
We use your personal data to:
a. Operate our websites and services and manage our relationship with you.
b. Communicate with you, including providing requested information, operational updates, marketing messages, and feedback requests.
c. Support you by resolving requests for support or technical issues.
d. Improve our services through usage tracking and technical analysis.
e. Protect against fraud and misuse of our services.
f. Market to you by suggesting features or services based on your data.
g. Analyze and report anonymized data for insights and sharing.
a. Operate our websites and services and manage our relationship with you.
b. Communicate with you, including providing requested information, operational updates, marketing messages, and feedback requests.
c. Support you by resolving requests for support or technical issues.
d. Improve our services through usage tracking and technical analysis.
e. Protect against fraud and misuse of our services.
f. Market to you by suggesting features or services based on your data.
g. Analyze and report anonymized data for insights and sharing.
6. How can share your data
We may share your personal data with:
a. Companies we own or control
b. Third-party service providers and partners for features, functionality, marketing, and support.
c. Regulators, law enforcement, and government agencies when required by law.
d. Potential buyers and investors in business transactions.
e. Others with your consent.
a. Companies we own or control
b. Third-party service providers and partners for features, functionality, marketing, and support.
c. Regulators, law enforcement, and government agencies when required by law.
d. Potential buyers and investors in business transactions.
e. Others with your consent.
7. Adding external accounts to your dashboard or linking an external account
You may decide to add external accounts to your profile’s dashboard or as a personal funding source. To do this, we need to access your online account with your financial institution. We will ask for your username, password, and any other login details you've set up with your external account to enable this access. This information helps us update and maintain the account data you download, assist with the download process, and improve the Platform and features we may offer in the future. We may also prompt you to enter your financial account information.
8. Retention
We keep your data as long as needed for business or legal reasons. After that, we delete or anonymize it.
9. Your rights
You have rights regarding your data:
a. Opt-out of marketing communications.
b. Know what data we hold about you.
c. Request a copy, restrict processing, or delete your data.
d. Object to data processing.
Exercise your rights by contacting us at help@looch.money where we usually respond within one business day.
a. Opt-out of marketing communications.
b. Know what data we hold about you.
c. Request a copy, restrict processing, or delete your data.
d. Object to data processing.
Exercise your rights by contacting us at help@looch.money where we usually respond within one business day.
10. How to contact us
For questions or feedback about your data, our policy, or services, contact us using the built-in chat in the app.
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